How Teriyaki Madness Overcame Frontline Engagement Challenges on a Shoestring Budget
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Featuring:
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Jules Langston
Franchise Business Coach
Connor Rosell
Customer Success
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How to stay agile in a world of constant change
The history of change in communication methods and the adjustment to generational needs
How to achieve ultimate customer satisfaction through employee engagement
Key Takeaways
Featuring
Training Coordinator
2020 has majorly impacted businesses' ability to communicate internally. Poor workplace communication, not only during a crisis but anytime, ultimately leads to a decline in customer loyalty, risks to a company's reputation, and a decrease in revenue. Employee engagement is the key to a company's health and profits.
Hear from the below industry experts on how to meet frontline employees' communication needs in an ever-changing world.
Meredith Goodin
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Dave Carpino
Senior Talent Development Manager
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Ike Shepardson
Senior Account Executive
LinkedIn
Frontline Communications
in an Ever-Changing World
The benefits Teriyaki Madness reaped from standardizing training across locations
How PlayerLync has become the “great equalizer” across the business
Lessons learned and best practices to increase your frontline engagement
Teriyaki Madness, a fast-casual restaurant tracking to open 60 new locations in 2023, needed a training program that could adapt and grow with them.
Learn how Teriyaki Madness went from “prayer management,” aka zero visibility into store training and operations, to be able to report on content engagement, individual employee and/or location training, and even daily checklists. They accomplished this with a very small team and an even smaller budget.
How to quickly build and roll out frontline training without the support of a large team