TERIYAKI MADNESS
Tech-forward training helps Teriyaki Madness maximize operations and rapidly expand.
Case Study
Jules Langston
Franchise Business Coach
PlayerLync has been a game-changer in terms of engagement because it hits several learning styles—visual, auditory, and kinesthetic.
Headquartered in
Denver, CO
More than 125
US Locations
Founded in 2023
Teriyaki Madness
Company Snapshot
Traditional methods of relying on training binders, filled with reams of paper, no longer align with the demands of today's fast-paced learning environment.
Paper-based processes don’t resonate with today’s frontline workers:
Because Teriyaki Madness is a 100-percent franchised company, they must ensure that standards, specifications, and recipes are readily available and easily accessible to franchisees.
Ensuring brand consistency across a 100% franchised company:
To deliver a seamless and exceptional guest experience while quickly expanding, it is essential to rapidly acclimate new employees.
Hiring, training, and retaining staff while rapidly growing:
The Challenge
PlayerLync equips frontline teams with training, communication, and productivity tools via an easy-to-use mobile app, ensuring personalized and timely information.
FRONTLINE EMPLOYEES:
PlayerLync automatically refreshes content to and from mobile devices, even without a consistent Wi-Fi connection. The platform uses minimal bandwidth, allowing other systems to operate smoothly without interruption.
IT Teams:
PlayerLync increases engagement by catering to various learning styles such as visual, auditory, and kinesthetic. Additionally, the platform enhances interpersonal communication and facilitates side-by-side training.
TRAINING TEAMS:
How PlayerLync works with different areas of Teriyaki Madness
The Solution
PlayerLync is commonly known as the 'Great Equalizer' due to its ability to provide every new employee with an equal knowledge base as individuals who have been working there for years.
Franchisees hire staff two to four weeks in advance. When the new hire teams moves to the next store opening, PlayerLync becomes the primary method of sharing information with new team members. The platform has revolutionized the way training is approached, resulting in increased engagement.
PlayerLync distributes learning materials to all employees in real time, ensuring everyone is given the opportunity to quickly access new information via quizzes, training videos, and much more.
The Results
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Originally Published on QSRMagazine.com
PlayerLync equips frontline teams with training, communication, and productivity tools via an easy-to-use mobile app, ensuring personalized and timely information.
FRONTLINE EMPLOYEES:
PlayerLync automatically refreshes content to and from mobile devices, even without a consistent Wi-Fi connection. The platform uses minimal bandwidth, allowing other systems to operate smoothly without interruption.
IT Teams:
PlayerLync increases engagement by catering to various learning styles such as visual, auditory, and kinesthetic. Additionally, the platform enhances interpersonal communication and facilitates side-by-side training.
TRAINING TEAMS:
