The Results
How PlayerLync works with different Red Robin's Departments
The frontline can access role or geographic specific content from any tablet. Engaging content creates a collaborative work atmosphere, driving learning and career development.
FRONTLINE EMPLOYEES:
With PlayerLync, training teams deliver multimedia content to up to five tablets per location. Using a multi-device and multi-user scenario means Red Robin’s content is accessible for employees anywhere, anytime.
TRAINING TEAMS:
IT teams use a tablet-based content delivery, control, and synchronization platform. The platform requires little to no bandwidth, freeing up bandwidth for other systems.
IT TEAMS:
The Solution
Improving employee engagement, retention, and career advancement were major goals for Red Robin. To do this, they had to grow brand awareness with its frontline as a tech-savvy organization.
Seamlessly implement changes:
Red Robin had costly cloud storage and shared solutions – including social and collaboration tools – for employees to use. This system discrepancy made it difficult for employees to access the right content.
Replacing Disparate Systems:
Ziggi's Coffee has over 100 stores in development spanning 25 states- the largest development the company has seen thus far.
Quickly scaling:
The Challenge
Manager of Training and Development,
Red Robin Gourmet Burger
The team behind the technology provides the confidence we need to believe that we have the best technology in place today, and for many years into the future.
Red Robin
Red Robin Chooses PlayerLync’s Mobile Workforce Enablement Platform to Implement
Case Study
RED ROBIN
Company Snapshot
Headquartered in Greenwood Village, Colorado
547 Locations
Founded in 1969
Executives are ecstatic to see management reports on platform use by frontline employees. Corporate now has confidence its widespread, frontline workforce is consistent in brand representation.
Platform usage has reduced employee time to productivity, enhancing the employee experience, pride, and loyalty.
Customer service, product consistency, and brand perception has improved as a result of better trained employees.
GET IN TOUCH
Ready to see more?
See how PlayerLync can help you make your business more effective, efficient, and profitable.
GET IN TOUCH
Ready to see more?
See how PlayerLync can help you make your business more effective, efficient, and profitable.
GET IN TOUCH
Ready to see more?
See how PlayerLync can help you make your business more effective, efficient, and profitable.
Improving employee engagement, retention, and career advancement were major goals for Red Robin. To do this, they had to grow brand awareness with its frontline as a tech-savvy organization.
Increase Employee Engagement:
Red Robin had costly cloud storage and shared solutions – including social and collaboration tools – for employees to use. This system discrepancy made it difficult for employees to access the right content.
Replacing Disparate Systems:
Red Robin had to deliver digital content to over 25,000 employees and more than 500 locations; however, its stores’ low bandwidth environments impeded this capability.
Ineffective Content Delivery:
The Challenge
